Shipping policy

Effective Date: July 3, 2023

Thank you for choosing Crowned in Heaven as your preferred clothing brand. This Shipping Policy outlines important information regarding the shipping of your orders. Please read this policy carefully to ensure a smooth and satisfactory shopping experience.

  1. Order Processing Time: 1.1. All orders placed with Crowned in Heaven are processed within 2 business days after the order is received. 1.2. Please note that order processing time refers to the time it takes to print and prepare your items for shipping.

  2. Shipping Options: 2.1. Crowned in Heaven partners with Printful for the fulfillment and shipping of orders. 2.2. We currently offer the following shipping options: - Standard Shipping: Estimated delivery time is 5-8 business days after the order processing time. - Expedited Shipping: Currently not available.

  3. Shipment Tracking: 3.1. Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. 3.2. You can track your shipment using the provided tracking number on our website or through the shipping carrier's website.

  4. Shipping Locations: 4.1. Crowned in Heaven offers shipping to the United States and select international destinations. 4.2. Please note that additional customs fees, taxes, or duties may apply for international shipments. Customers are responsible for any such fees.

  5. Shipping Delays: 5.1. While we strive to deliver your orders within the estimated time frame, please understand that shipping delays may occur due to unforeseen circumstances such as weather conditions, customs clearance procedures, or other factors beyond our control. 5.2. We will make every effort to keep you informed of any significant delays and work diligently to resolve them as quickly as possible.

  6. Address Accuracy: 6.1. It is the customer's responsibility to ensure that the shipping address provided during checkout is accurate and complete. 6.2. Crowned in Heaven will not be held liable for any delays or losses caused by incorrect or incomplete shipping addresses.

  7. Order Tracking and Support: 7.1. If you have any questions or concerns about your order, please contact our customer support team at crownedinheaven@gmail.com. 7.2. Our support team will be happy to assist you with tracking your shipment, addressing any issues, or providing additional information as needed.

Please note that this shipping policy is subject to change without prior notice. Any updates or modifications will be posted on our website. By placing an order with Crowned in Heaven, you acknowledge and agree to the terms and conditions outlined in this Shipping Policy.

Thank you for choosing Crowned in Heaven. We appreciate your support and look forward to serving you!